Refund policy

Returns & Refunds

Due to the perishable nature of live plants, we do not accept returns or exchanges once an order has been delivered. (Exception: Damaged plants).

However, we stand behind the quality of our plants. If your plants arrive damaged or in poor condition, please contact us within 24 hours of delivery.

To request a replacement or refund for damaged plants, please email:
📧 rorysgarden971@gmail.com

Include:

Your order number
Clear photos of the damaged plants
A brief description of the issue

We will review your request and offer a replacement or refund when appropriate.